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TOWN OF BERLIN, VERMONT |
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"I would like to thank everyone at Clarks for all you have done for the Town of Berlin and me. The entire group at Clarks is very helpful and great to deal with. You have a very pleasant and courteous staff.
I would like to give Tim and the rest of your service department special thanks for the quick and timely service we receive on any problem we have with our trucks.
I look forward to working with you for a long time.
Thank you.
Sincerely,
Tate (Richard) Tetreault
Road Superintendent" |
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MOUNTAIN TRANSIT, INC. |
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"Dear Randy,
I wanted to take the time this morning to agin express my sincere appreciation for your generous gifts to the Vermont School Bus Drivers who attended the driver appreciation day on Saturday April 9th.
Beyond the gift it was the thought that impressed me the most. These are truly special people who operate under extreme conditions every day and the shirts were a welcome addition to show our gratitude for the great job they do. Your gesture also displayed your appreciation for your customers and their employees.
It is the generous support from pelple like you that makes our area a better place to work and live.
Sincerely,
John R. Sharrow
Vice president" |
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TOWN OF JOHNSON, VERMONT |
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"Dear Randy:
As you know, on the 27th of December of this year, our truck was brought to your facility with a blown rear end. I was thoroughly impressed to learn that it would be ready for the road less than eight hours later. Your service department is top shelf and can stack up against any other service department in the state. I know of no other business that threats customers the way you, your sons, and your technicians have treated us.
In the past 20 years I have witnessed how you as a father and a leader have brought CTC to where it is today. You have raised your sons to be respectful, entrepreneurial gentlemen who will have no problems running the business, shoul you ever retire. I have the utmost respect for CTC's dedicated team efforts and loyal customer relations; I look forward to your continued excellent service.
Sincerely,
Steve Smith
Road Foreman" |
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TOWN OF MARSHFIELD, VERMONT |
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"Dear Sirs:
We wish to thank you for the exceptional service you provide to us on December 8th and 13th. Both repairs were substantial: changin out a rear end , and major engine repair on separate trucks. Each time the work was performed on a moment's notice and both times it was completed in less than 24 hours!
Winter is a difficult time of year for us and we need all of our trucks running. Without the incredible service that you provided we would have had significatnt difficulty in maintaining our roads. THANK YOU!
Sincerely,
MARSHFIELD SELECTBOARD
Chris Martin, Chair
John Warshow
George Longenecker" |
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PERCY TRANSPORTATION LLC |
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"Dear Clark Family,
I would like to take this opportunity to say thank you for your help and patience with me since I took over the business. I didn't think it would be as mind boggling as it was getting started. I know that I have gotten very frustrated at times and been just a little b---- when I have talked to you guys. Now that things have quited down around here and are running smoothly (knock on wood) I just wanted to take the time to say thanks for your expertise and help when I have called. I look forward to giving you my business for many years to come.
Sincerely,
Elaine Percy" |
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TOWN OF JERICHO |
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"Working with all of you in one capacity or another has made this job worthwhile and most certainly with your help we have made significant improvements to Jericho's roads.
Essayons,
Alan Morse
Road Commissioner
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AMERIGAS |
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"Dear Clark's Truck Center
Working in a retail business I sometimes feel you may only receive negative feedback. You rarely are told about a job well done so I am writing to tell you just that.
We call Clark's for different reasons: repairs and towing. I sometimes need to call from the office because the drivers do not have cell phone coverage. I'm always treated well even though sometimes I am really not sure about the situation with the truck. Your staff is kind and courteous and patient when I call with very little information. I get better service calling Clarks with a problem with a truck I know nothing about, then when I call my local mechanic about a car I drive every day.
So, we thank you for helping us serve our customers the best we are able to. We only hope to be able to serve our customers as well as you do.
Thank You,
Renee Benoit
Customer Relations Representative" |
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